FAQ’s

Payment can be bank transfer, cash, PayPal or cheque. Until you have a built a credit history all orders require a 50% deposit to get your order underway, with full payment prior to dispatch or collection. This is due to the garments being printed or embroidered with your design and so unable to be re-used once branded.

Yes. We provide a large range of blank garments that can be printed or embroidered as required. Please see our blank garment / catalogue page. If you don’t see what you want please contact us as we can pretty much source any type of garment you may require.

Yes. We can order in samples as required. Due to offering 1000’s of different options we don’t carry all garments in stock, so if your item is not a stock item you may have to pay a small fee to order in the item you would like. This will be deducted from your final bill should you choose to use this item.

We can also produce a sample of your proposed print at an additional cost.

Yes. We are happy to print garments supplied by customers but please note from time to time maybe 1 in every few 100 garments can be damaged during the printing and embroidery process so it would be the supplier’s responsibility to re-supply any such items if required with costs covered by Craftytees.

Please refer to the contact us section of the website.

We handle jobs from 10 item up to 1,000s. It just may take us a little longer the larger the order as we print all our orders by hand.

Yes. You can mix sizes, colours and styles within any print run. The only small charge is if you change ink colours of the same design between different garments rather than having the same colour print on every garment when you choose screen printing as your preferred method.

99% of the prints we provide are onto fabric. However we can print onto other materials. If you have an unusual request let us know and hopefully we can help.

Yes. We have a variety of garments for both women and children. Please see the blank garment / catalogue page to see a full range of garments we can offer.

Yes. We provide a design service and can help with any design issues. This is usually charged based on an hourly rate.

Generally all orders are completed within 7-14 working days from confirming the artwork or sample, although at very busy times of the year this can sometimes take slightly longer although it’s usual. We will confirm at the point of ordering how quickly your order will be ready and always stick to deadlines. We can generally also produce orders more quickly if required so don't be afraid to ask if it’s a rush job you require.

Yes. We supply woven labels if required via a preffered supplier. A number of the garments we stock have tear out labels which allows you to easily replace them

Yes. we ship via UPS to ensure a quality delivery service. We always quote for shipping as part of your quote request. Prices vary depending on the volume, type and weight of the garment you choose but generally £12 per large box up to 20kg

As we are a mainly trade supplier we don’t have a shop so we can keep our overheads lower and your print prices competitive. To ensure we spend as much of our time printing or embroidering as possible in order to meet our customer’s deadlines and make sure we are free, please call or email us to arrange an appointment. We are happy to and prefer to meet as many customers as we can in the early evening or weekends outside of our production time which also seems to suit the vast majority of our customers. We look forward to meeting and working with you.

We are happy to meet clients most days, including weekends so please get in touch if you feel you need to come along rather than order over the phone or via email. Our opening times vary as many days we work late into the evening and also Saturdays.

Yes, we will take on any project from 10 item up to 1’000s but the more items you order the lower the price. we can produce one off samples which are at a premium price due to the work involved in producing one finished garment

A3 is usually the maximum print area we can go to as we mainly focus on clothing and bags.

No. We don’t have a catalogue of designs from which you can choose. If you are looking for hen and stag T-shirts, we have produced lots of these so can give you ideas and images of what we have done if requested. Customers would usually supply their own artwork although we do have a great studio service so can pretty much design whatever you may need.

Some of our print methods are durable up to higher wash temperatures; however, to extend the life of any printed garment we recommend only washing them at 40 degrees and not to use conditioners, which can degrade prints. Craftytees cannot be held responsible for garments or finished prints that are damaged due to not following the correct washing instructions, which are issued with every job.

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